Delivery from Online shops
So you bought something (ordered something) in a foreign internet store. The first question that arises is how to get it as soon as possible.
Usually, foreign online internet stores do not provide their customers with a wide range of delivery types. 2-3 types to choose from over the country and only 1-2 for foreign orders.
Lately, almost all American and European internet auctions for international orders declined relatively cheap shipment options in favor of more expensive and reliable courier services, which typically provide tracking service to track the order via the Internet.
Regular: the postal sending is delivered by the national postal service. In the USA by United Stated Postal Service (USPS), in the UK by Royal Mail, in Germany by Deutsche Post, etc. The courier delivery is done by private delivery companies. The most popular among them are FedEx, TNT, DHL, UPS, Meest. National postal services sometimes provide courier delivery services for instance EMS, that is available in many countries (USPS EMS, or EMS Russia, etc.).
Usually, the time of delivery of particular item depends on several factors:
- The type of the delivery: regular or courier. The second is usually faster.
- The distance between the recipient’s and sender’s countries. The quality of the post service in the area where the recipient lives (usually to the remote places the sending goes longer)
- The kind of transport that makes the delivery: by sea, air, or auto transport. Some delivery companies allow you to make a choice.
- If there are any custom duties to pay for this item. If there are some, they have to be paid before you receive the order.
- If the parcel’s delivery falls on the holidays period (New Year, Christmas, etc.). During such periods, the delivery operators and customs officers are overload by postal sending and this may cause the late in the delivery for 1 to 3 weeks.
In general, the delivery time from the USA to Russia, Ukraine, and other CIS countries is 1-3 weeks via regular delivery; 3-5 weeks on average.
The courier delivery to CIS countries usually takes 4-10 days, regular type takes 2-3 weeks.
Cost of the delivery
The cost you will have to pay for the delivery of your goods depends on the following factors:
- The type of the delivery. The courier delivery usually is 1,5-2 times more expensive than the regular one.
- Insurance. Courier services in almost 100% of cases include some sum of the insurance in the cost of the delivery. However, if you pay an additional sum of money you will receive the insurance compensation. In case of the regular delivery, you are offered to pay for insurance separately.
Almost all incoming and outgoing postal sending go through the customs control in order to avoid import and export of the prohibited goods. In addition, the parcels are checked to find out whether customs duties need to be paid for and how much it will cost. The method of calculating of the customs’ duties cost depends on the recipient’s country, as he is the only one who will pay it.
All countries usually have so-called duty-free limit, this is the norm which individuals are allowed to receive postal sending without paying customs duties. The size of the duty-free limit or customs duties does not depend on which operator is delivering the postal items.
Delivery of the goods
Postal sending that is sent via currier delivery is usually handed from hand to hand. The courier usually calls to the specified number and indicates the convenient time of the delivery. This makes this type of the delivery more favorable than the regular type of the delivery, which has the following algorithm of the delivery. You receive a note from the post office that there is a parcel sent to your address and you have to come with your id to get it.
Certainly more expensive courier delivery methods, which are now offered by almost all big internet stores without an alternative, have good and convenient service, higher degree of reliability, but also have higher prices. Here you have to make your own decision based on your opportunities, needs (sometimes the product needs to be received urgently) and the value of the postal item.
We recommend sending expensive goods, especially the ones of small size, via the courier delivery. Because in CIS countries, as many buyers note, the accidents with the sending delivered via national postal service happen frequently (for instance, the item is not delivered at all, or some part of it is missing). Anyway do not skimp on the insurance, because if any unpredictability happens and the parcel gets lost (in case with courier delivery such things do not happen), the insurance company will refund the cost of the good to the sender, and that’s you.
Many companies in the USA and Europe offer you a mail forwarding service for some fee. For example, you need to purchase something in the online auction that doesn’t send goods to your country; it’s not a problem now, because a company specializing in forwarding of postal items will give you its own address so you can order the goods you want. Or it’s inconvenient for you to send goods bought from different online store to your address in different packages, these companies will help. They will get the goods to their warehouse and send to you via the option you choose. These companies and their services are very popular in the CIS countries because very often online stores offer free delivery in the country of their location, that is to the warehouse of the mail forwarding company. Moreover, they are so popular due to its complicity – you register on the website, and receive an address to be used when purchasing goods, then on your account you can track the delivery of the goods to the warehouse, compose them into the parcels, send them to the address you want, etc.
Brokerages, offices of which are usually located in big cities of the CIS countries may take over the entire process of purchase and delivery of any goods in the foreign online stores and auctions from the very beginning to an end. They will place your order, pay, and get it to their address and then send it to you.
Postal services and delivery operators
Here for your convenience, we composed a small list of the most frequently used postal services and delivery operators while ordering from foreign online stores and internet auctions.
On each of the presented websites, you will easily find the delivery cost and time for each of the type of the delivery, weight and size restrictions, and will learn the options for online tracking of the order, and much more.